Jj77 Privacy Policy — Your data is safe with us

1 What Data We Collect

Various types of information are collected on the jj77 platform to deliver our services. There is a specific reason behind every piece of data we collect, and we never collect anything beyond what is necessary.

Information Collected Directly from You

• Identity information: Full name, date of birth, national ID number (for KYC verification).
• Contact Information: Email address, mobile number, current address.
• Financial Information: Payment method (Mobile Banking/Nagad/Rocket) and transaction history.
• Account Information: Username, password (stored in encrypted form), security questions.

Automatically Collected Information

• Device information: Device type, operating system, browser type and version.
• Network information: IP address, internet connection type.
• Usage information: Login time, game play history, session duration.
• Cookies & Tracking: Cookies are used to enhance your website browsing experience.

Data We Do Not Collect

Jj77 never collects your full bank account details, password access, or mobile wallet PIN. If anyone requests this type of information, it may be fraudulent activity — report it to jj77 support immediately.

2 How Collected Information Is Used

Jj77 uses your data only for specific, limited purposes. The table below clearly outlines what information is used and why.

3 Data Sharing Policy

Jj77 believes your data belongs to you. We follow a strictly limited and transparent policy when it comes to sharing information with third parties.

When Data Is Shared

• Payment processor: Payment providers such as Mobile Banking, Nagad, and Rocket receive the information necessary to complete transactions. They operate under their own privacy policies.
• Game provider: Third-party game software companies only receive data related to gameplay.
• Legal Authorities: Information may be disclosed when required by a court order or directive from a regulatory authority.
• Fraud prevention: Data may be shared with regulatory authorities to prevent money laundering or fraud.

When Data Is Not Shared

• To advertising or marketing companies.
• To data brokers or information resellers.
• Any additional third parties without your explicit consent.

4 Security Measures

Jj77 maintains multiple layers of security to protect your data, all built to the highest industry standards.

• Data Encryption: All data is protected with AES-256 encryption, both at rest and in transit.
• SSL/TLS Protocol: All communication between your browser and our servers is encrypted via HTTPS.
• Firewall Protection: Advanced firewall systems block unauthorized access.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Suspicious Activity Detection: Our automated system detects unusual login activity or transactions and alerts the account owner.
• Restricted Staff Access: Only authorized personnel can access specific data, and all access is logged.

5 Cookie Policy

Jj77 uses cookies on its website to make your browsing experience smoother and more effective. Cookies are small text files stored in your browser.

Cookie Type

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance cookies: Used to monitor website speed and performance.
• Functionality cookies: Remembers your preferred language and settings.
• Analytics cookies: Helps analyze user behavior to improve our services.

You can disable non-essential cookies through your browser settings, though some features may become limited as a result.

6 Your Rights

Jj77 believes every user should have full control over their own data. You have the following rights.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to erasure: You have the right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Data Portability: You may request a copy of your data in a portable format.
• Marketing Opt-Out: You can opt out of marketing communications at any time.

To exercise these rights, please contact our support team. We will respond to your request within 30 days.

7 Data Retention Period

Jj77 does not store your data indefinitely. Specific retention periods are defined for each category of information.

• Account Information: Retained for the duration of active account use and for up to 5 years after closure.
• Transaction Details: Retained for up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Retained for 5–7 years as required by legal obligations.
• Gaming log: Retained for up to 2 years for responsible gaming monitoring purposes.
• Cookie Data: Deleted at the end of the session or within a maximum of 1 year.

Once the retention period expires, data is securely deleted or anonymized.

8 Minor Protection

Jj77 strictly prohibits anyone under the age of 18 from using the platform. No data from minors is collected or processed.

• Age verification is carried out at the time of registration.
• Age verification documents may be requested in suspicious cases.
• If a minor's account is detected, it is immediately closed and all associated data is deleted.

9 Privacy Policy Updates

Jj77 may update this Privacy Policy when necessary. The following steps will be taken whenever changes are made.

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified via your registered email or SMS.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

10 Contact

If you have any questions, concerns, or requests regarding our privacy policy, please get in touch. Our dedicated privacy team is always ready to assist you.

We typically respond to privacy-related requests within 3–5 business days. For urgent matters, faster assistance is available via live chat.